FAQ
Frequently asked questions
If you are tested positive for Covid-19 or have to serve SHN/QO, we will not be able to refund or exchange for another date.
We can assist on a transfer if you wish to pass it on to someone else.
Alternatively, if you wish make a re-booking, we can offer a rate of $70 per person, to cover cost instead of the full ticket amount. For transfers, kindly contact us at hello@andsoforth.com.sg with the following details: Name: Contact Number: Email Address: Dietary Restrictions *ticket exchanges and re-bookings are subject to availability
The location is kept secret and will be disclosed via email 24 hours before your scheduled experience.
It is about 120 minutes.
Yes! But only if you want to. Dress up in Victorian Punk or as Alice or as whatever you feel like wearing, its Wonderland, all are welcome here!
Bringing your own alcohol (BYOB) is not permitted. However, your dinner includes one alcoholic welcome drink, and you can purchase additional drinks from our Wonderland-inspired crafted menu.
Yes, we can assist you on transfers to a friend. Kindly email: hello@andsoforth.com.sg with the following details:
Name: Contact Number: Email Address: Dietary Restrictions
Stay updated on new ticket releases by following us on Instagram and Facebook @asfwonderland.
Sundays are Family Friendly and toned down a little to suit children, the minimum age requirement will be 3 years.
Monday, Thursday, Friday and Saturday are meant for ages 13 and above. Do take note that we do not provide kid meals and they will still require a ticket but we are able to accommodate their dietary needs.
Guests would need to climb stairs up and down but during the experience, if guests are unable to climb/crawl between rooms we do have alternative service routes for them to use.
We can accommodate up to 20 people per time slot. For larger groups of 40 pax and above, we recommend splitting into smaller groups and booking consecutive time slots. For more information, please email us at hello@andsoforth.com.sg.
There are no parking spots in the building, but there are available parking areas within a 5 minute walk.
When making your booking, do state your partner's and your dietary restrictions in the [Dietary Restrictions] comments box (Vegan, Pescatarian, No Pork, Gluten Free, etc).
The team will do their best to accommodate.
We do have a cake corkage which allows you to bring 1 cake and we will provide the necessary cake cutting materials. Consumption of outside food and drinks is not allowed, but a mini celebration will be arranged.
Bookings LESS than 3 weeks away: Tickets sold are strictly non-refundable and non exchangeable. However, we can assist with transferring tickets that are 3 weeks away from attendance date.
If you wish to pass it on to someone else, kindly contact us at hello@andsoforth.com.sg with the following details:
Name: Contact Number: Email Address: Dietary Restrictions
Alternatively, if you wish to make a re-booking, we can offer a rate of $70 per person, just to cover cost instead of the full ticket amount.
Bookings MORE than 3 weeks away: Tickets sold are strictly non-refundable and non exchangeable. An exception can be made for date exchanges, for tickets that are more than 3 weeks away. An admin fee of $20 is required. *ticket exchanges and re-bookings are subject to availability
If your credit voucher code isn't working, please email us at hello@andsoforth.com.sg, and we will assist you with your booking.
Location details are sent via email a day prior to your reservation. Do check your spam/junk mail folder too.
We are not Halal - Certified but we do have No Pork/Lard, No Alcohol & Pescatarian Options.
We operate on Monday, Friday, Saturday Dinners and Sunday Brunches weekly.